Medicaid Non-Emergency Transportation - 391-0715-17

Description of Agency

The Medicaid Non-Emergency Transportation (NEMT) Program’s purpose is to ensure transportation to and from medical appointments for eligible Medicaid beneficiaries. The Michigan Department of Health and Human Services (MDHHS) administers the program and provides non-emergency medical transportation to Medicaid beneficiaries who cannot otherwise afford a ride to medical appointments. The rides must be for medical purposes, including medical, dental, vision, mental health, or substance abuse appointments, or to the pharmacy.

Audit Objectives

  1. To assess the effectiveness of MDHHS’s efforts to administer select NEMT services.

  2. To assess the sufficiency of MDHHS’s efforts to measure beneficiary satisfaction with NEMT services.


Estimated Release Date: Mid 2020

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